Fairs aux Questions

Flight FAQ

Is the price maintained under 24h?

The rate can only be guaranteed until the receipt of your confirmation code.

What are the forms of payment accepted ?

We accept the following payment methods: VISA, MASTERCARD, AMERICAN

How much checked baggage can I check in?

2 checked baggage is accepted for Business and Premier Classes (some airlines accept up to 3 baggage).

For Economy and Premium Eco classes generally 1 Luggage only.

Do you sell last minute tickets?

Yes, we are specialized for last minute bookings.

Which Airlines are you working with?

We have agreements with all the safe and approved airlines

Can I book a Long Way Ticket?

Absolutely, we are expert in the subject.

What are the benefits of Business & Premier classes?

The benefits include extra baggage at check-in, access to
lounges of relaxation and rest in boarding lounge, priority access, at check-in,
security and boarding.

Can I book a ticket for a child?

Yes, please contact our agents to get the special child rate.

How to book special assistance at the airport?

Please include the request in your reservation.

Hotel FAQ

Can I change or cancel my reservation?

Yes: to modify or cancel your reservation, please contact us directly. This may incur additional charges.

What methods of payment are accepted?

You can make your payments via: VISA, MASTERCARD, AMERICAN

What are your partner hotels?

We have agreements with major hotel groups in France and abroad.

Can I choose my room type?

Yes, our response e-mail will detail you the types of
available rooms and associated rates.

Is breakfast included in my reservation?

Generally breakfast is included in your reservation. However, some hotels can count it in supplement: it will be specified in the estimate which will be addressed to you.

How do I report a problem with my hotel room?

Know that in case of non respect of the date of return of the vehicle, you expose yourself to roll
without an insurance contract and not to be covered in the event of an accident.

Please go to the topic report a problem or contact us
so that we can satisfy your request as soon as possible.


To renew your subscription

At the end of your subscription. you will receive by mail a link allowing you to update your membership.
In this case, please refer to the section update my membership.

Can I register as a professional or a company on the Travelsclass website?

Knowing that registration is personal and nominative, companies can not register directly on the site. However, you can pay for your rental with a credit card in the name of your business. For more information, we invite you to contact our customer service.

How far can we travel?

You can travel up to 4500 kilometers / month.Over over the miles traveled will be at your

From what age can you rent a vehicle?

You can rent a vehicle from 19 years old and 1 license year.

What am I liable for if I exceed the date of my lease?

Know that in case of non respect of the date of return of the vehicle, you expose yourself to roll
without an insurance contract and not to be covered in the event of an accident.

I can not register, why?

The registration form is not correctly completed.
Please consult our customer service.

Can a second driver be included in his lease without being registered on the Travelsclass website?

Any additional driver will have to be pre-registered on our website.

How to get the Travelsclass rate from the Europcar.fr website?

By visiting the Europcar.fr website you can make your reservations by entering the
code that you received by email during the validation of your membership in the "promo code" field. If you can not, go to the nearest agency with your code.

I have not received my validation e-mail while the 24 hours of treatment have passed?

In case you have not received the validation email in the 24 hours, thank you
contact our sales department using the contact tab on our site.

You have not found the answer to your question ?